Order as far ahead of your wedding as you can.  It is best to have plenty of time for fittings and alterations.  No one can get you faster delivery than BridalDiscounters.  You could not be in better hands.  You will be most pleased and impressed with our service.

Average delivery for all factories in all seasons is 11-16 weeks, but varies for different factories at different times.  We get the best delivery date possible when we place your order.  If a rush charge is required by the factory to get to you in time, we will let you know. Rush delivery charges are on on the size chart info for each gown designer.  We will send you a confirmation that gives you a "guaranteed outside delivery date" based on the designer's ACTUAL ship date for your order.  Your order will probably arrive well before the guaranteed outside delivery date, but never later!  If your wedding is close you may phone Kristi toll-free at 866-BridalDiscounters (866-638-2743) to learn about rush handling of orders and the delivery situation with regard to your wedding date at this time.

We will e-mail you a confirmation of your order within 1-3 days.    The confirmation will provide all information about your order including what you ordered, the shipping address and the outside guaranteed delivery date.

You may pay by credit card (Visa, MC, Discover). If more than one credit card is used, add $3 per credit card. The full amount of your order will be charged when your order is received and processed by us, unless you wish to pay 1/2  down and the balance to be put on your credit card when we ship the order. If so add $10 to your cost to cover bookkeeping expense under paragraph #12 and fill out accordingly.

You may also pay by check or money order.  If paying this way, please mail your Order to us along with your check.

You will find all of the factory size charts on our web site, in addition to important information on how to measure for your dress, and additional costs for extra size and extra length.  Remember, factory measurements are approximate. Be sure you use the factory size chart to aid you (do not go by your normal dress size, although it may be a consideration).  Gowns are not custom-made; therefore you need to order to fit the largest part of your body and take it in where it's too large.  If a dress is too small it could be a real problem; if it is too large a seamstress can usually alter it to fit.  Sizes usually cannot be changed once the order has been placed.

Most factories suggest that you should consider ordering extra length if you are 5'8" or taller with shoes on.  Extra length is usually an additional 5" of fabric added to the dress,  and you will need to hem the dress to length desired in almost every case.  Remember - if not sure, it's better to have too much length and be able to shorten than to have a dress that's too short and can't be let out.   See the factory 's size chart for more specific information.

Extra length costs extra, as do most larger sizes over size 16.  For these costs see the factory 's size chart.

Most factories make bridesmaid dresses in 20-30 different colors.  When you decide on a dress and if you need colors, let us know the color AREA or color you're interested in.  We'll then give you the colors within that spectrum, or tell you if it comes in the color you want.

Dye lots can NOT be guaranteed between different style numbers and/or fabrics.

Shipping within the continental U.S. is an additional $20 per shipping address.

Additional shipping information.

Yes. There is an added charge of $12 for each additional shipping address.

It is best to to use a work address where someone can sign for the package. We can not guarantee the shipper will get a signature at a residence.

You can change a shipping address at any time prior to the order being shipped by us. All you need to do is e-mail a request change to: andy@BridalDiscounters.com. Please note that should any of the shipping addresses you give us be incorrect, UPS will charge additional fees to redirect the package. In such a case, you will owe an amount up to $15 for re-shipping; if you have a credit card on file it will be charged.  Should you move and fail to notify us of your new shipping address before we ship the order, UPS will charge additional fees to redirect the package.  In such a case, you will owe an amount up to $15 for re-shipping; if you have a credit card on file it will be charged.

You are responsible to notify us of any such changes; you may do so by e-mailing us at: customercare@BridalDiscounters.com .  To be sure we have made the change requests, make sure we confirm your changes with a reply e-mail.

Yes, but it is much better to place them all together on one order. First, there is a "single dress handling fee" of  $20 that is avoided when placing all dresses together versus paying $12 per additional address when they are placed on one order.  Second, dye lots are guaranteed when the bridesmaid dresses are placed together as one order.  Therefore, we strongly suggest you order all bridesmaid dresses on one order form.

Yes, but if more than one dress of the same style is being ordered, it is much better to place them together on one order.  First, there is a "single dress handling fee" of  $20 that is avoided when placing all dresses together. Second, dye lots are guaranteed when the bridesmaid dresses are placed together as one order.  Therefore, we strongly suggest you order all flower girl dresses on one order form.

Our gowns are special ordered and made up special for our customers. Place your order carefully as an order can not be canceled or changed once it is processed, or returned or exchanged once received as ordered.

Return Policy and Guarantee:  We have the same policy you will find in all fine bridal shops and department stores:  You will receive the gown you order, brand new from the designer/manufacturer, and you will receive it by the outside delivery date we give you in your Confirmation.  

If the dress we send you is not the dress you ordered (the size ordered, the color ordered, the style ordered), brand new and flawless from the designer/manufacturer that makes it, we and the factory will stand behind our guarantee and will either repair or replace the dress.

Size Note:  Remember, all dresses are special ordered from the manufacturer in the size you choose, and the manufacturer is obligated to cut the dress to the measurements of their size chart. They can not be returned if the sizes ordered are cut properly and conform reasonably to the measurements of their size chart.

For all pre-order questions, e-mail us at: andy@BridalDiscounters.com
For all after-the-sales questions, e-mail us at: customercare@BridalDiscounters.com